Vesper·2026
Night line
After-hours coverage that can take the call, write the note, and wake someone only for the exceptions.
After close: the call, and the log.
Client
Vesper
Operations
Discipline
Voice · Automation
Outcome
Nights covered. A log by morning.
Vesper’s nights were a contractor and a hope. Exceptions waited until morning and arrived as a mess.
We designed voice and chat on one agent, with automations that file the note and page the on-call when it truly matters. The morning starts with a log. Customers are not left with silence.
What we shipped
- After-hours service design
- Voice and chat on YourGPT
- n8n for notes and escalation
- A digest for the morning team
